jilli7 Privacy Policy

1. Introduction

This Privacy Policy explains how jilli7 ("we," "us," "our," or "the Company"), operating the online casino and sports betting platform available at jilli7.cam, collects, uses, stores, shares, and protects your personal information. This Policy applies to all users ("you," "Player," "User") of our Services, including website visitors, registered members, and mobile app users.

jilli7 is committed to maintaining the highest standards of data protection and privacy in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR). By creating an account, using our Services, or simply browsing our platform, you acknowledge that you have read, understood, and agree to the terms set forth in this Privacy Policy.

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your data.

2. Information We Collect

jilli7 collects several categories of personal and non-personal information to provide, maintain, and improve our Services, ensure regulatory compliance, prevent fraud, and deliver a personalized gaming experience. The types of data we collect include:

2.1 Personal Identification Information

When you register an account with jilli7, we collect the following personal data:

• Full name (as it appears on your government-issued ID)
• Date of birth (to verify you are at least 21 years of age)
• Gender
• Email address
• Mobile phone number
• Home address (street, barangay, city, province, postal code)
• Username and password
• Nationality and country of residence

2.2 Identity Verification Documents

To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, jilli7 may request copies of the following documents:

• Government-issued ID (Philippine National ID, Passport, Driver's License, Voter's ID, SSS ID, PRC ID, etc.)
• Proof of address (utility bill, bank statement, or government correspondence dated within the last 3 months)
• Selfie photograph holding your ID (to prevent identity theft and fraud)
• Additional documents as required for enhanced due diligence in cases of high-value transactions or suspicious activity

2.3 Financial and Transaction Data

To process deposits, withdrawals, and wagers, jilli7 collects and stores the following financial information:

• Payment method details (GCash, PayMaya, bank account numbers, e-wallet IDs)
• Transaction history (deposits, withdrawals, wagers, wins, bonuses claimed, and adjustments)
• Billing and invoicing information

jilli7 does not directly store credit card or debit card numbers. All payment processing is handled by third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard).

2.4 Usage Data and Behavioral Information

To enhance user experience and detect suspicious activity, jilli7 automatically collects certain technical and behavioral data, including:

• IP address and geolocation data
• Device type, operating system, browser type, and version
• Login timestamps, session duration, and frequency of visits
• Pages visited, games played, bet amounts, and game outcomes
• Referral source (how you found jilli7, e.g., direct visit, search engine, affiliate link)
• Clickstream data and interaction patterns

2.5 Communication Records

jilli7 retains records of all communications between you and our customer support team, including:

• Live chat transcripts
• Email correspondence
• Phone call recordings (where legally permitted and with prior notice)
• Feedback forms and survey responses

These records are used to resolve disputes, improve service quality, and ensure compliance with responsible gaming policies.

2.6 Cookies and Tracking Technologies

jilli7 uses cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior. For detailed information on our use of cookies, please see Section 6 below.

3. How We Use Your Information

jilli7 processes your personal data for the following lawful purposes:

3.1 Account Management and Service Delivery

• To create, manage, and authenticate your jilli7 account
• To process deposits, withdrawals, and wagers
• To deliver bonuses, promotions, and loyalty rewards
• To provide customer support and respond to inquiries
• To send account-related notifications (e.g., password resets, security alerts, transaction confirmations)

3.2 Regulatory Compliance and Legal Obligations

• To verify your identity and age (21+ requirement for Philippine players)
• To comply with KYC, AML, and Counter-Terrorism Financing (CTF) regulations
• To detect and prevent fraud, money laundering, collusion, and other prohibited activities
• To respond to lawful requests from regulatory authorities, law enforcement, or courts
• To maintain records as required by applicable Philippine gambling laws

3.3 Security and Platform Integrity

• To monitor and analyze platform usage to detect abnormal patterns and potential security threats
• To enforce our Terms and Conditions and prevent terms of service violations
• To protect jilli7, our employees, and our players from fraud and malicious activity
• To ensure fair play and game integrity through automated monitoring and manual reviews

3.4 Marketing and Communication

• To send promotional emails, SMS messages, and push notifications about new games, bonuses, and special offers (you may opt out at any time)
• To personalize your gaming experience based on your preferences and gaming history
• To conduct surveys and gather feedback to improve our Services

3.5 Analytics and Service Improvement

• To analyze user behavior and gaming trends to improve platform performance
• To develop new features, games, and services tailored to Filipino players
• To optimize website navigation, loading speeds, and mobile responsiveness

3.6 Responsible Gaming

• To monitor player behavior for signs of problem gambling
• To enforce self-exclusion requests and deposit limits
• To provide support and resources for players who may be experiencing gambling-related harm

4. Data Sharing and Disclosure

jilli7 does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with the following categories of recipients under strict confidentiality obligations:

4.1 Service Providers and Business Partners

We work with trusted third-party service providers to operate and improve our platform, including:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other financial institutions that facilitate deposits and withdrawals.
• Game providers: Licensed software developers and live casino studios that power our slot games, live dealer tables, bingo, and pool rummy offerings.
• Identity verification services: Third-party KYC/AML vendors that assist with document verification and age validation.
• Cloud hosting and IT infrastructure providers: Companies that host our servers and ensure platform uptime and security.
• Customer support platforms: Live chat and ticketing system providers that help us deliver 24/7 support to Filipino players.
• Marketing and analytics partners: Tools such as Google Analytics, email service providers, and affiliate tracking platforms (data is anonymized where possible).

All third-party service providers are contractually bound to process your data only for the purposes specified by jilli7 and to maintain strict data security standards.

4.2 Legal and Regulatory Authorities

jilli7 may disclose your personal information to government agencies, regulatory bodies, or law enforcement when required by law or in good faith belief that such disclosure is necessary to:

• Comply with a legal obligation, court order, or subpoena
• Cooperate with investigations by PAGCOR, National Privacy Commission (NPC), or Anti-Money Laundering Council (AMLC)
• Prevent fraud, money laundering, or other criminal activity
• Protect the rights, property, or safety of jilli7, our players, or the public

4.3 Corporate Transactions

In the event of a merger, acquisition, asset sale, or bankruptcy, your personal data may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

In all other cases, jilli7 will only share your personal data with third parties when you have provided explicit consent to do so.

5. Data Security Measures

jilli7 takes data security seriously and employs a comprehensive range of technical, organizational, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols.
• Firewall Protection: Our servers are protected by advanced firewalls and intrusion detection systems to prevent unauthorized access.
• Data Encryption at Rest: Sensitive data stored in our databases is encrypted using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized personnel only on a need-to-know basis. All employees and contractors with access to player data undergo background checks and sign strict confidentiality agreements.
• Two-Factor Authentication (2FA): We encourage players to enable 2FA on their accounts for an additional layer of login security.
• Regular Security Audits: jilli7 conducts periodic security audits, vulnerability assessments, and penetration testing to identify and address potential weaknesses.
• Incident Response Plan: In the unlikely event of a data breach, jilli7 has a formal incident response plan in place to contain the breach, notify affected users, and report to the National Privacy Commission as required by law.

6. Cookies and Tracking Technologies

jilli7 uses cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activity and preferences. Cookies are small text files stored on your device that help us recognize you on return visits and provide a more personalized experience.

6.1 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for basic platform functionality, login authentication, and session management	Session or up to 30 days
Performance Cookies	Collect anonymous data about site usage, page load times, and error reports	Up to 2 years
Functional Cookies	Remember your preferences, language settings, and display options	Up to 1 year
Targeting/Advertising Cookies	Track your browsing to deliver personalized promotions and measure campaign effectiveness	Up to 1 year

6.2 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from accessing certain features of the jilli7 platform. Most browsers allow you to:

• View and delete existing cookies
• Block third-party cookies
• Block all cookies from specific websites
• Receive a notification before a cookie is stored

For more information on managing cookies, visit your browser's help documentation or www.allaboutcookies.org.

7. Data Retention

jilli7 retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active accounts: Personal data is retained for the duration of your account's active status and for a period of up to 5 years following account closure to comply with AML and tax regulations.
• Transaction records: Financial and betting transaction data is retained for at least 5 years as required by Philippine law.
• KYC documents: Identity verification documents are retained for up to 7 years after your last transaction or account closure.
• Communication records: Customer support correspondence is retained for up to 3 years for quality assurance and dispute resolution purposes.
• Marketing data: If you opt out of marketing communications, your email address is retained on a suppression list to ensure we do not contact you again.

After the applicable retention period expires, your personal data will be securely deleted or anonymized in accordance with our data destruction policies.

8. Your Data Protection Rights

Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:

• Right to Be Informed: You have the right to be informed about the collection and processing of your personal data.
• Right to Access: You may request access to the personal data we hold about you at any time.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to legal and regulatory retention requirements.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or other specified reasons.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond to your request within fifteen (15) calendar days as required by Philippine law.

9. Third-Party Links and Services

The jilli7 platform may contain links to third-party websites, game providers, or payment processors. Please note that jilli7 is not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party services you access through our platform.

When you use third-party payment methods such as GCash, PayMaya, BPI, BDO, Metrobank, or UnionBank, you are subject to the privacy policies and terms of service of those respective providers. jilli7 does not control and is not responsible for how these third parties collect, use, or protect your information.

10. Children's Privacy

jilli7 is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect, process, or solicit personal information from anyone under the age of 21. If we discover that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information from our systems.

Parents or legal guardians who believe their child has provided personal information to jilli7 should contact us immediately at [email protected] so that we can take appropriate action.

11. International Data Transfers

While jilli7 primarily serves players in the Philippines, some of our third-party service providers and game suppliers may be located outside the Philippines. In such cases, your personal data may be transferred to, stored in, or processed in jurisdictions with different data protection laws than those in the Philippines.

Whenever we transfer your data internationally, we ensure that appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant data protection authorities
• Adequacy decisions confirming that the receiving country provides an adequate level of data protection
• Binding corporate rules for intra-group data transfers

12. Contact Information and Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data protection practices, please contact our Data Protection Team:

If you are not satisfied with our response to your privacy complaint, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines:

National Privacy Commission
5th Floor, Philippine International Convention Center (PICC), Vicente Sotto Street, Pasay City, Metro Manila, Philippines
Website: www.privacy.gov.ph